Sales enters the CRM, then the same data into Excel
Conversation history and next steps live in two places. We put a CRM in place or tidy the one you have, so client status sits in one view.
Systems for B2B service firmsSince 2017
Agreements live in inboxes, spreadsheets and people’s heads. We connect the tools you already use, or build the missing piece - so less retyping and less context lost when work changes hands.
What this looks like
To check what a client was promised, someone searches their inbox, finds a document and asks whoever owns the account. When that person is away, work stalls. We build and connect systems so that information stays available to the whole team.
We work with agencies, consultancies, integrators and software houses - places where sales, client work and shared knowledge have to keep up with the volume of jobs.
Not every firm needs a new system. Not every problem needs AI. Not every automation is a big project. We start with the simplest fix that actually takes load off the team.
How we help
We start with one situation from your team's day. Then we agree what to change and how to check the result.
Conversation history and next steps live in two places. We put a CRM in place or tidy the one you have, so client status sits in one view.
The same questions keep coming back, and decisions leave with people. We connect company knowledge so the team can find the source without calling a colleague.
The same field in the CRM, a spreadsheet and the invoicing tool. We connect the apps you use so agreed data reaches the people who need it.
Copying from email into a system, sorting requests, chasing follow-ups by hand. We automate recurring steps using your rules.
Your process does not fit the template, so workarounds pile up. We extend what you have, or build the missing piece around how you actually work.
The business depends on an app that no one is developing. We take on technical care and help choose where it runs - including on your own servers.
The cost of information chaos
Teams lose time searching inboxes, asking colleagues and checking several systems. AI helps with content work - when it produces a useful result. Often automation or an integration is enough. We check that before choosing a solution.
Contracts and decisions without digging through foldersKnowledge
An assistant searches company materials and points to the source. Less asking who remembers the decision.
Requests reach the right personClient service
Recognising the subject of a message helps sort enquiries instead of reading each one from scratch.
Document fields ready to checkDocuments
Reading data from contracts, invoices and scans cuts manual entry into the system.
Knowledge does not leave with an employeeTeam
Earlier answers and documents stay in one place the whole team can use.
AI only where it actually shortens the work - and always with a result a person can check.
Products and client work
Khirby, Pokelo and Finsly show that we can take something from idea to daily upkeep. We bring that experience to the systems we build for clients.
Our product · sales and customer service
Proof we can build and run a CRM from the inside: contacts, correspondence and next steps in one place, including on the client’s own server.
Our product · shared company knowledge
Proof of experience with information search and AI on real company data - without forcing a full stack migration.
Client project · orders and transport
Shows that after a failed CRM we can rebuild around real order and transport work - not a feature checklist.
Our product · keeping finances in order
Shows experience with financial data and operational processes: from organising spending to reading documents where that cuts manual entry.
Working together
We start where the firm really loses time. Scope and cost are agreed before we build.
We take a concrete example: who does what, where work stalls, and how long it takes.
We do not change tools or processes without a reason. What already does the job stays.
Integration, automation or a custom piece - the choice follows the problem, not a service catalogue.
We put the change into live team work, not a slide deck.
We look at whether less time goes into workarounds. Then we plan the next steps.
Before we talk
Short answers on tools, AI, scope and what happens after launch.
Not at the start. First we check whether we can connect or extend them. We only suggest a replacement when the current system blocks further work.
No. A CRM, an integration or simple automation solves many problems. We consider AI for content work - and only when the result is useful.
Yes. We connect the apps you use or build the missing piece between them. The goal is less retyping of the same data.
Yes. We also deploy on client servers. We agree where data lives, who can access it and who owns maintenance.
You describe the situation and show your tools. After a call we agree the first scope and cost. A technical specification is not required.
Yes. We often start with one process - handing over enquiries or syncing data. A larger system comes when the simple fix is no longer enough.
We can maintain, fix and develop it. We agree the support scope up front. We also take over existing systems after a review.
Contact
Tell us what gets in the way, which tools you use and who works with them. A description of the situation is enough - we reply within one working day.
→ Tell us about your situation
This form adapts as you write - we will add a few short follow-up questions to clarify your request.